Shipping & Delivery

Delivery costs

Want the rich, full flavour of Cafféluxe delivered straight to your door? Of course you do! Simply order your choice of coffee, capsules, pouches, machines or accessories online.

Under normal conditions delivery will take place within 5 – 7 working days. Within sale periods, delivery can take up to 10 - 15 working days.

Our courier’s delivery charges are as follows:

  • R57 for all orders under R499.99
  • R34,20 for orders between R500 and R998.99
  • FREE DELIVERY for any purchases over R999.00

Your delivery fee will be added to your total when you reach the secure online checkout, and your order can be settled via your choice of credit card, Discovery miles, or EFT. For more information on payments and banking, please view our Terms and Conditions.


Delivery information

Cafféluxe, trading as Secret River Trading CC, offers a door-to-door service through our affiliated logistics partners, delivering to all major centres throughout South Africa within 3 – 7 working days (please note that this does not include public holidays). Qualifying delivery areas include Beaufort West, Bloemfontein, Cape Town, Centurion, Durban, East London, Ermelo, Ficksburg, George, Harrismith, Kimberley, Klerksdorp, Midrand, Nelspruit, Pietermaritzburg, Polokwane, Port Elizabeth, Richards Bay, Rustenburg, Springbok, Umtata, Upington, Witbank, Worcester and Zeerust.

Should you choose to call in your order on 0860 238 830 during office hours (Monday – Friday, 8:30am-5:30pm). All orders placed on weekends will be processed the following Monday, subject to stock availability.

Please note that while Cafféluxe does deliver to farm addresses, we are unfortunately unable to deliver to PO Box addresses. Bear in mind that certain special orders, such as custom products, and special configurations and orders will take longer than usual to deliver, due to varying lead times. Please contact us for more information if you are interested in any of these options.

If you choose to place a coffee capsule or coffee machine order that is currently out of stock, we will contact you first in order to let you know, and then contact the supplier to place your order. Should the supplier be unable to confirm a fulfilment date within 3 weeks of you placing your order, we will contact you and follow your instructions.


International shipping

Please note that while Cafféluxe delivers to all major centres within South Africa, we are unfortunately unable to deliver internationally.

 

Receiving deliveries

Please note that any competent person at your delivery address may sign for your package, albeit at our courier’s sole discretion.

Please note:

When purchasing from Secret River Trading CC, you are obliged to conform to our Terms and Conditions.
Please ensure that you read, understand and agree to our Terms and Conditions before making a purchase with us.
By making a purchase with us, you are indicating that you have read and understood the Terms and Conditions that apply to your purchase.
Should you have any questions regarding your purchase or delivery, our Terms and Conditions, or any matter relating to our website, please do not hesitate to contact us.